Q&A

We are going to guide both the Internet and phone for half a year ago。

You can use "Phone", "Homepage", "Accommodation Reservation Site", "Visit" etc. for accommodation reservations.

Check-in time is from 16 o'clock to 22 o'clock.
Check-out is possible until 10 o'clock.

The curfew is 11 o'clock. From the safety point of view, we will lock the automatic door between 11 pm and 5 am.

Children who are not preschool (under 6 years old) will be available for co-sleeping.
We will only restrict the rooms to the Japanese style room.
¥ 3,000 will be charged if you need a futon even if you are not in school.

We will refuse entry to rooms of people other than those who have made reservations.
If you enter the room you will be charged a separate fee. Please use the lobby for the visit.

There are rooms available for smoking although there is only one Japanese style room. Please inquire at the time of reservation.

Yes, there is a smoking place in the 1F lobby. (7: 00-23: 00)

· Cancellation on the day before the staying day: 50% of the accommodation fee · Cancellation on the day of the staying day: 100% of the accommodation fee · In case of no-show or no-contact: 100%

Customers booked over the internet can not be changed or canceled by phone. Please excuse me, but please do procedure by yourself.
Customers booked outside of the internet will be accepted by phone.

Please tell us at the front desk.

Is possible. When shipping a package, there are the following methods.
Takkyubin (Yamato Transport)
It is possible to ship to your designated location. (Prepayment · cash on delivery)
Carry service and delivery service
It is possible to ship to Kyoto station (or next accommodation destination). (Charged)
Please contact the front desk for details.

4F has detergent, washing machine, dryer. Please ask at the front desk as 300 yen will be charged once.

We have two parking lots.
Please use nearby coin parking etc. when you are full. There is no parking fee free service or discount etc. because there is no affiliated parking lot. Please confirm the conditions of the charge etc. by yourself when using it. (
responsibility such as accident, theft and parking violation can not be taken, please understand in advance)